EcoVadis

EcoVadis is the world’s most trusted provider of business sustainable ratings, intelligence, and collaborative performance improvement tools for global supply chains. Following an in-depth review of our operations, Firebrand received the Platinum rating in February 2024.

EcoVadis Platinum puts us in the top 1% of the 100,000+ companies worldwide that they review annually. Since 2022, we have been assessed by EcoVadis, originally achieving Gold in 2022, and now Platinum in 2024.

Quality Management

At Firebrand, we strive to understand, meet and exceed the needs and expectations of our customers and stakeholders through consistent delivery of products with outstanding customer care. To succeed, we maintain the standards needed to hold a UKAS accredited ISO9001:2015 Quality Management System.

The ISO9001 system is a quality assurance framework that ensures consistent and reliable service. The system is supported by documented policies and procedures and reinforced by industry best practice. These are reviewed and whenever the business undergoes significant change through a robust internal audit program. The system also undergoes annual review by an external auditor to ensure conformance to the standard.

Environmental Management

We are committed to improving the sustainability of their activities and operations and leading by example, for the benefit of the environment and society. It is our policy is to reduce the impact of our organisations operations on the environment, through its strategic initiatives which seek to reduce our overall carbon footprint, as well as engage with suppliers and partners who share this vision.

To help achieve this, we have implemented an environmental management system which provides the framework to identify and monitor our environmental impacts. We have taken the additional steps to implement and maintain a UKAS accredited ISO14001:2015 Environmental Management System that is externally verified on an annual basis and regularly undertake our own internal audits to help measure our performance against our environmental improvement goals.

Certified Carbon Literate

Firebrand’s Senior Marketing Executive, Lauren has completed a Carbon Literacy Project course. Taken from their website, Carbon Literacy is relevant climate change learning that leads to positivity and action towards reducing carbon emissions. The Project’s published definition of Carbon Literacy is: “An awareness of the carbon costs and impacts of everyday activities and the ability and motivation to reduce emissions on an individual, community and organisational basis.” Certification is awarded following the successful completion of an approved Carbon Literacy course whereby each learner is awarded a uniquely coded Carbon Literacy certificate to reference that achievement.

Cyber Essentials

Cyber Essentials is a government-backed, industry-supported scheme to help organisations protect themselves against common online threats. Every member of the Firebrand team take part in Cyber Essentials training to help secure our company against a cyber-attack.

BMPA Accredited Member

Firebrand have been a member of the British Promotional Merchandise Association (BPMA) for 20 years. With a recognised symbol of trust, only BPMA members can use the logo. The BPMA represents excellence, standards, and confidence for any buyer. With thorough checks and audits undertaken on every member, businesses who are able to display the BPMA logo represent reputable, sound organisations.

Step Forward Pledge

Firebrand have signed up to the BPMA StepForward Pledge. The StepForward Pledge aims to help every BPMA member take proactive steps to embed sustainability within their products, their operations and in the communities they serve. By signing up to the Pledge, BPMA members will declare their commitment to tracking and measuring their sustainability performance each year. This in turn will help enhance the reputation of participating companies, together with raising the profile of the promotional merchandise industry as it addresses climate change and other environmental challenges.

BPMA’s Distributor of the Year Finalist 2024

Out of 17 companies in our category, we were 1 of 4 finalists for the Distributor of the Year award £5m-£10m category at the BPMA’s Annual Awards. While we weren’t the winner, this is a great success which emphasises our professionalism, passion, and hard work within our industry.

This industry award was voted on by our supply partners within the BPMA. Our supply chain is an important part of what we do, they provide the products that we take to market and play a part in how we service our customers. We are grateful to all of our supply partners for their ongoing support. We really appreciate that they have voted for us as a Distributor of the Year.

BPMA TPM Trained

One of our Senior Sales Co-Ordinators, Emily has completed her BPMA TPM Training Course. The course covered important areas of promotional merchandise such as artwork, proofing, sustainable merchandise, ethical trading & legislation, the history of merchandise, pantones, customer service, branding techniques and more.

Emily shared “The course provided valuable insights and practical skills that I can immediately apply to my work. The modules were engaging, making the content both enjoyable and informative.”